Hoola Managed IT launches AI adoption service for Indiana small businesses

By AI, Created 10:03 AM UTC, May 20, 2026, /AGP/ – Hoola Managed IT has launched Managed Intelligence, a new service aimed at helping small and midsize Indiana businesses adopt AI securely and with better planning. The Muncie-based IT provider says the offering is meant to reduce risk, improve operations, and keep companies from layering AI onto weak systems.

Why it matters: - Small businesses are adopting AI faster, but many lack the policies, security controls, training, and integration planning needed to use it safely. - Hoola Managed IT says that gap can lead to data exposure, compliance problems, operational inefficiencies, and avoidable software costs. - The new service is aimed at helping Indiana companies use AI as a business capability, not just another software purchase.

What happened: - Hoola Managed IT on April 28, 2026 announced Managed Intelligence, a new service for small and midsize businesses. - The Muncie, Indiana-based managed IT provider designed the offering to help companies adopt AI securely, strategically, and with the right IT infrastructure in place. - The company is positioning the service as part of a broader shift from traditional IT support to AI strategy and implementation.

The details: - Managed Intelligence includes AI readiness assessments. - The service includes use-case identification and prioritization. - Hoola Managed IT is offering AI policy development and governance guidance. - The package also covers cybersecurity and risk evaluations. - Employee training and adoption support are part of the service. - The offering includes workflow optimization and automation planning. - Hoola Managed IT will provide ongoing advisory and implementation support. - The company developed the service in response to pressure on businesses to adopt AI without enough internal expertise to judge risk and effectiveness. - Hoola Managed IT provides managed IT services, cybersecurity, Microsoft 365 support, and business continuity solutions for organizations throughout East Central Indiana. - More information is available at the company’s announcement or by calling (765) 233-2338. - The company also lists its LinkedIn page and Facebook page.

Between the lines: - Brad Daugherty, owner of Hoola Managed IT, said AI can amplify mistakes if companies layer it on top of weak systems, poor security, or inconsistent processes. - Daugherty said businesses that succeed with AI will be the ones that build on a strong operational foundation. - The launch suggests demand is shifting from AI curiosity to implementation help, especially in professional services, manufacturing, and field services.

What’s next: - Hoola Managed IT expects more Indiana businesses to move from AI exploration to active implementation. - The company plans to help clients set guardrails, align AI with existing systems, and avoid costly implementation mistakes. - Daugherty said companies may not regret adopting AI over the next five years, but many could regret how they implemented it.

The bottom line: - Hoola Managed IT is betting Indiana small businesses need AI guidance as much as AI tools, and that secure implementation will matter as much as adoption itself.